Case Studies
Our client had acquired a competing company, and needed to assess the technology environment and create a plan for complete integration and digestion of the systems and services involved. The ultimate goal was consolidation of the data centers and elimination of all redundant systems.
Our client was moving its headquarters into a new building, and constructing a new Enterprise Data Center in the process. They needed to populate this data center with all new networking, server, and storage infrastructure, and move their existing systems into this new data center with little disruption to business operations.
Our client had purchased a new, commercial Service Desk product to replace their home-grown system, but did not have the resources available to manage and execute an effective implementation.
Our client had an aging hardware environment, which was being pushed to its limits on a daily basis. They desired to replace every single piece of hardware and introduce virtualization technology to pool resources, consolidate servers, and reduce the overall cost of operation.
Our client had multiple conflicting and mostly undocumented processes by which requests and issues were reported to and handled by the Information Technology department.