Case Study:
Technology Refresh / Virtualization

The Need

Our client had an aging hardware environment, which was being pushed to its limits on a daily basis. They desired to replace every single piece of hardware and introduce virtualization technology to pool resources, consolidate servers, and reduce the overall cost of operation.

The Challenges
  • Little to no documentation about some systems
  • Proprietary hardware
  • Minimal system downtime required
Our Role

The Kelso Group provided project management and oversight, including impact assessment, scheduling, and communication of the necessary downtime to upgrade and/or virtualize each system. We worked with the client's technical staff to orchestrate a very high-impact project on a very aggressive schedule.

Results

The project was completed on time, under budget, and with very little impact to business operations. The client had a completely refreshed hardware environment, with more than 75% of their systems virtualized, and a 100% reduction in the number of performance-related service desk tickets. It was said to be the first major upgrade of any kind in that organization that was nearly transparent to business users.